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Noticeboard

More appointments!

After reviewing the amount of appointments we offer and recruiting two new Advanced Nurse Practitioners, St Peters Surgery are now offering more appointment availability per week. To find out more, feel free to attend our next Patient Participation Group in March.

We now have a SMS messaging service for patient appointment reminders.  If you wish to receive messages please contact the reception with an up to date mobile number.  alternatively you can download the smart app to your phone Mjog Messenger for health and fitness.  If you wish to opt out then please inform a member of the reception team. 

Please note you will be offered an option as part of the reminder to cancel your appointment by texting back the word Cancel.  This is an automated service so please ensure you type only the word CANCEL for this service to work.

FAMILY & FRIENDS TEST (FFT)

Please tell us what you think of the service you received when visiting the Practice - See the on-line Family and Friends Test button on the home page of this website. 

WASTED APPOINTMENTS

Patients who repeatedly fail to attend appointments they have made are being sent warning letters. Patients who continue to waste appointments after a warning may be removed from the patient list.

 

TELEPHONE ACCESS

We are continuing with our drive to improve telephone access.  To reduce the demand on the telephone patients can use the "Online" Services detailed on this website.

 

"OUT OF HOURS" 

When the surgery is closed there will be a recorded message giving clear instructions on how to contact the “Out of Hours” Service or, if the surgery is closed for training during normal hours, how to contact a doctor.  For “Out of Hours” Service - Telephone 111

If the Surgery is closed for training -

Telephone 01922 501999


Home Visits

Home visits should only be requested when you are too ill to attend the surgery. Please attend the surgery for a consultation whenever possible. Should a visit be necessary please ring the surgery before 11.30am as this helps the doctors to plan their rounds, only urgent requests should be made after this time

Cancelling your Appointment
If you are unable to attend your appointment at St. Peter's Surgery, please give 24 hours notice by telephone or by using the link at the bottom of this page to cancel your appointment.

 

Contact Us

Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use this form for complaints - these should always be directed to the Practice Manager


Your Contact Details:
 

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