Noticeboard

More appointments!

After reviewing the amount of appointments we offer and recruiting two new Advanced Nurse Practitioners, St Peters Surgery are now offering more appointment availability per week. To find out more, feel free to attend our next Patient Participation Group in March.

We now have a SMS messaging service for patient appointment reminders. If you wish to receive messages please contact the reception with an up to date mobile number. alternatively you can download the smart app to your phone Mjog Messenger for health and fitness. If you wish to opt out then please inform a member of the reception team.

Please note you will be offered an option as part of the reminder to cancel your appointment by texting back the word Cancel. This is an automated service so please ensure you type only the word CANCEL for this service to work.

FAMILY & FRIENDS TEST (FFT)

Please tell us what you think of the service you received when visiting the Practice - See the on-line Family and Friends Test button on the home page of this website.

WASTED APPOINTMENTS

Patients who repeatedly fail to attend appointments they have made are being sent warning letters. Patients who continue to waste appointments after a warning may be removed from the patient list.

TELEPHONE ACCESS

We are continuing with our drive to improve telephone access. To reduce the demand on the telephone patients can use the "Online" Services detailed on this website.

"OUT OF HOURS"

When the surgery is closed there will be a recorded message giving clear instructions on how to contact the “Out of Hours” Service or, if the surgery is closed for training during normal hours, how to contact a doctor. For “Out of Hours” Service - Telephone 111

If the Surgery is closed for training -

Telephone 01922 501999

Home Visits
Home visits should only be requested when you are too ill to attend the surgery. Please attend the surgery for a consultation whenever possible. Should a visit be necessary please ring the surgery before 11.30am as this helps the doctors to plan their rounds, only urgent requests should be made after this time

Cancelling your Appointment
If you are unable to attend your appointment at St. Peter's Surgery, please give 24 hours notice by telephone or by using the link at the bottom of this page to cancel your appointment.

ATTENTION

From Monday 10th February, appointments will no longer be released at 2:00pm each afternoon.

All URGENT Same Day appointments will be released at 8:00am each morning. Please follow our current practice procedure of calling or visiting reception to book an appointment.

Additional URGENT Same Day appointments can be booked through the Extended GP Access Service by calling 01922 501999

Routine appointments are still bookable anytime, either through contacting the reception team or using Online Access (please see how to apply for Online Access at the bottom of the page).

Welcome to St. Peter's Surgery

St_Peters_Surgery The practice has purpose built premises which offer a comprehensive range of facilities, including easy access and facilities for the disabled. All of the staff who work here are part of the health care team working for your benefit, but some staff are employees of the Walsall Community Health Trust and are attached to the Practice to provide additional local services. St. Peter's Surgery has been recognised as an Investor in People and is a GP Registrar training practice. The Doctors work as an unlimited Partnership to provide General Medical Services and enhanced services under the new NHS Contract from the above address.

This surgery website is designed to provide you and your family with all of the basic details you require to enable you to make the best use of the services and facilities we offer. We will keep it current with any developments or other details that we feel are relevant to you.

For a copy of the practice leaflet please click here

Practice Leaflet

Listening to Patients

PATIENT CONFIDENTIALITY & DATA PROTECTION PRIVACY NOTICES

Please note: St. Peter's Surgery has updated it's Patient Confidentiality & Data Protection policies in order to comply with the General Data Protection Regulations.

For more detailed information and information leaflet please see the "Practice Polices" link under further information (Right hand side of this page).

A Patient information leaflet is also available from reception.