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Noticeboard

FAMILY & FRIENDS TEST (FFT)

Please tell us what you think of the service you received when visiting the Practice - See the on-line Family and Friends Test button on the home page of this website. 
NEW DOCTORS

A warm welcome to Dr K Sangha (ST2) who has joined the Practice for 6 months with effect from 7.2.2018 and to Dr T Doll (FY2) who has joined on placement for 4 months with effect from 4.4.2018

WASTED APPOINTMENTS

Patients who repeatedly fail to attend appointments they have made are being sent warning letters. Patients who continue to waste appointments after a warning may be removed from the patient list.

 

TELEPHONE ACCESS

We are continuing with our drive to improve telephone access.  To reduce the demand on the telephone patients can use the "Online" Services detailed on this website.

 

"OUT OF HOURS" 

When the surgery is closed there will be a recorded message giving clear instructions on how to contact the “Out of Hours” Service or, if the surgery is closed for training during normal hours, how to contact a doctor.  For “Out of Hours” Service - Telephone 111

If the Surgery is closed for training -

Telephone 01922 501999


Home Visits

Home visits should only be requested when you are too ill to attend the surgery. Please attend the surgery for a consultation whenever possible. Should a visit be necessary please ring the surgery before 11.30am as this helps the doctors to plan their rounds, only urgent requests should be made after this time

Cancelling your Appointment
If you are unable to attend your appointment at St. Peter's Surgery, please give 24 hours notice by telephone or by using the link at the bottom of this page to cancel your appointment.

 

ST. PETER'S SURGERY - Repeat Prescriptions

prescriptions

 

ORDERING A REPEAT PRESCRIPTION

We would prefer you to order your repeat prescription “Online” (see the button / link above).  Alternatively you can order your repeat precription by post or fax using the order form, see the link below, stating clearly the items you required.

Repeat Prescription Leaflet & Order Form

Ordering “Online”, by post or fax reduces the risk of a prescribing error, improves patient safety and saves our telephones for appointment requests.  If ordering by post or fax, please mark the envelope or fax clearly “PRESCRIPTION REQUEST”.  If you need the prescription returning to your home address, please enclose a stamped, addressed envelope.  Alternatively you can place your written requests, using this form, in the repeat prescribing box located next to the self check-in screen in the Surgery’s main reception area. 

 PLEASE NOTE: Requests for repeat medication will not be taken over the telephone.

 FOR ITEMS OF MEDICATION NOT ON THE COMPUTER YOU WILL HAVE TO SEE A DOCTOR.

REVIEW DATE

We expect all patients requiring a repeat prescription to have a periodic review of your medical conditions and medications.  The doctor may need to see you more often and will advise you.  You will not be allowed a repeat prescription after your review date unless the doctor has seen you.  This is to check your medical condition is under control and the medications are still appropriate for your condition.

YOUR MEDICATION  -  YOUR RESPONSIBILITY

We expect you as a patient to take some responsibility for the management of your own drugs.

  • Please only order the items you need
  • Please do not hoard supplies, all medication has an expiry date and cannot be recycled
  • Please do not run out of medication, order repeat medication in good time
  • Please allow 48 hours (2 working days) to obtain a repeat prescription
  • Please inform the Practice if you want extra medication (i.e. for holiday)
  • Please inform the Practice if you feel you do not need a tablet, have side effects or stop taking your medication.
  • Please ensure you know why you are taking the drugs – speak to a doctor, nurse or pharmacist if you have any questions regarding your medication
  • Please attend for your review when asked

 COLLECTION

 Prescriptions are available to collect from the Surgery 48 hours (2 working days) after you have made your request.   Some chemists will collect your prescription on your behalf – If you want to have your prescription collected by a chemist you will need to order your prescription and then arrange with the Chemist of your choice to collect your prescription. 

Please note: Your chosen Chemist will be able to collect your prescription 48 hours (2 working days) after you have made your request.

The Practice is not a dispensing Practice

 
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