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Noticeboard

FAMILY & FRIENDS TEST (FFT)

Please tell us what you think of the service you received when visiting the Practice - See the on-line Family and Friends Test button on the home page of this website. 
NEW DOCTORS

A warm welcome to Dr K Odiete (ST3) who has joined the Practice for 12 months with effect from 1.8.2018 and to Dr N Mushtaq (FY2) who has joined on placement for 4 months with effect from 1.8.2018

WASTED APPOINTMENTS

Patients who repeatedly fail to attend appointments they have made are being sent warning letters. Patients who continue to waste appointments after a warning may be removed from the patient list.

 

TELEPHONE ACCESS

We are continuing with our drive to improve telephone access.  To reduce the demand on the telephone patients can use the "Online" Services detailed on this website.

 

"OUT OF HOURS" 

When the surgery is closed there will be a recorded message giving clear instructions on how to contact the “Out of Hours” Service or, if the surgery is closed for training during normal hours, how to contact a doctor.  For “Out of Hours” Service - Telephone 111

If the Surgery is closed for training -

Telephone 01922 501999


Home Visits

Home visits should only be requested when you are too ill to attend the surgery. Please attend the surgery for a consultation whenever possible. Should a visit be necessary please ring the surgery before 11.30am as this helps the doctors to plan their rounds, only urgent requests should be made after this time

Cancelling your Appointment
If you are unable to attend your appointment at St. Peter's Surgery, please give 24 hours notice by telephone or by using the link at the bottom of this page to cancel your appointment.

 

PPG_logo

Patient (Participation) Reference Group

In line with the recent Government decision to re-allocate funding from the provison of front line, i.e. nursing services, to patient participation / reference groups the Practice has formed a Patient Reference Group.  If you have an interest in making a constructive contribution to the way in which your health care is delivered please contact us

PLEASE NOTE 

The next Patient Reference Group (PRG) meeting is

Tuesday the 13th November 2018 @7:00pm

St. Peter's Surgery

Please notify the surgery if you wish to attend.

Topics for the next meeting:  

  • Review Action Plan 2018/19
  • Review Practice Audits
  • Development of the PRG
  • Changes to the GMS Contract 2018/19

PRGs are a valuable and independent source of information about patients’ views of primary care services and it is essential that we work together to ensure quality patient services especially at a time when primary care is being independently monitored by the Care Quality Commission.

The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England. GP practices and other primary medical services have to be registered with them by law. It is their job to check that we (St. Peter's Surgery) meet the national standards of quality and safety and in order to do that it is important that they listen to the views of people who use GP practices.

The following guide has been produced by the CQC to provide PRGs with information about the CQC role:

CQC - Guide for PRGs

 
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