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Noticeboard

FAMILY & FRIENDS TEST (FFT)

Please tell us what you think of the service you received when visiting the Practice - See the on-line Family and Friends Test button on the home page of this website. 
NEW DOCTORS

A warm welcome to Dr K Sangha (ST2) who has joined the Practice for 6 months with effect from 7.2.2018 and to Dr H P Teh (FY2) who has joined on placement for 4 months with effect from 6.12.2017

WASTED APPOINTMENTS

Patients who repeatedly fail to attend appointments they have made are being sent warning letters. Patients who continue to waste appointments after a warning may be removed from the patient list.

 

TELEPHONE ACCESS

We are continuing with our drive to improve telephone access.  To reduce the demand on the telephone patients can use the "Online" Services detailed on this website.

 

"OUT OF HOURS" 

When the surgery is closed there will be a recorded message giving clear instructions on how to contact the “Out of Hours” Service or, if the surgery is closed for training during normal hours, how to contact a doctor.  For “Out of Hours” Service - Telephone 111

If the Surgery is closed for training -

Telephone 01922 501999


Home Visits

Home visits should only be requested when you are too ill to attend the surgery. Please attend the surgery for a consultation whenever possible. Should a visit be necessary please ring the surgery before 11.30am as this helps the doctors to plan their rounds, only urgent requests should be made after this time

Cancelling your Appointment
If you are unable to attend your appointment at St. Peter's Surgery, please give 24 hours notice by telephone or by using the link at the bottom of this page to cancel your appointment.

 

Please Note:  Routine appointments with GPs and Nurses can be booked upto 4 weeks in advance 

MAKING AN APPOINTMENT

    • Please make appointments by telephoning or calling at the surgery during opening times or "online" by using the Book or Cancel Appointment icon above or on the home page of this website
    • Please remember that an appointment is 10 minutes for one person only and a separate appointment should be made for any other persons attending for a consultation
    • If you feel that you will require additional time with the doctor please inform the receptionist who will give you a longer appointment
    • A request for an immediate or urgent appointment may be passed to a doctor who will discuss the problem and arrange an appropriate appointment, you will be seen by a doctor, although it may not be the doctor of your choice. An immediate or urgent appointment is for that condition only, a further appointment must be made for any other unrelated problem
    • Please note patients arriving late for their appointment by 10 minutes or more will be asked to make a new appointment on another day.

 CANCELLING AN APPOINTMENT

    • Please Note: We need 24 hrs notice for a cancellation
    • If you cannot keep your appointment or wish to cancel it, please inform us as soon as possible, giving at least 24 hours notice, as this will enable the receptionists to give the appointment to someone else. Please do not waste appointments
    • Appointments can be cancelled by visiting the surgery, telephoning the surgery (01922 612714) or "online" by using the Book or Cancel Appointment icon above or on the home page of this website.
    • Appointments cancelled with less than 24 hours notice will be recorded as a non-attendance if we cannot fill the cancelled appointment.

 

 
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