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Noticeboard

FAMILY & FRIENDS TEST (FFT)

Please tell us what you think of the service you received when visiting the Practice - See the on-line Family and Friends Test button on the home page of this website. 
NEW DOCTORS

A warm welcome to Dr K Sangha (ST2) who has joined the Practice for 6 months with effect from 7.2.2018 and to Dr T Doll (FY2) who has joined on placement for 4 months with effect from 4.4.2018

WASTED APPOINTMENTS

Patients who repeatedly fail to attend appointments they have made are being sent warning letters. Patients who continue to waste appointments after a warning may be removed from the patient list.

 

TELEPHONE ACCESS

We are continuing with our drive to improve telephone access.  To reduce the demand on the telephone patients can use the "Online" Services detailed on this website.

 

"OUT OF HOURS" 

When the surgery is closed there will be a recorded message giving clear instructions on how to contact the “Out of Hours” Service or, if the surgery is closed for training during normal hours, how to contact a doctor.  For “Out of Hours” Service - Telephone 111

If the Surgery is closed for training -

Telephone 01922 501999


Home Visits

Home visits should only be requested when you are too ill to attend the surgery. Please attend the surgery for a consultation whenever possible. Should a visit be necessary please ring the surgery before 11.30am as this helps the doctors to plan their rounds, only urgent requests should be made after this time

Cancelling your Appointment
If you are unable to attend your appointment at St. Peter's Surgery, please give 24 hours notice by telephone or by using the link at the bottom of this page to cancel your appointment.

 

OPENING HOURS

The surgery doors are open from 8:30am to 6:30pm - Monday to Friday for GP, Nurse and other health care service appointments.  Note, routine appointments can be booked up to four weeks in advance. 

The surgery is accessible by telephone from 8:00am to 6:30pm - Monday to Friday

Extended Opening Hours - We are also open at the following times for patients who find it difficult to attend during the normal surgery opening times                               
Monday:   7:30am to 8:00am                                                                                  
Tuesday:  7:30am to 8:00am                                                                                  
Thursday: 7:30am to 8:00am                                                                                  


Telephone System Changes -

Please Note: ALL calls will be answered automatically, you will hear a short message, before your call is put in a queue to be answered by a receptionist. 


Telephone Enquiries - Monday to Friday 8.00am to 6.30pm - To use our services effectively please see TELEPHONE ADVICE / ACCESS section - this guidance should help you to access the surgery by telephone at the best times. 

docsteth1 PLEASE NOTE

  • The receptionists will be happy to provide further information on the availability of individual doctors and the times of specific clinics
  • Although you are free to see any of the doctors in the practice we believe that patients benefit from being seen by their usual doctor, whenever possible, to ensure continuity of care.
  • All consultations are by appointment only
  • If you want to speak with a doctor over the telephone please tell the receptionist, they will make arrangements for you to speak with a Doctor.  This may mean a Doctor will return your call. 
 
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