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Noticeboard

FAMILY & FRIENDS TEST (FFT)

Please tell us what you think of the service you received when visiting the Practice - See the on-line Family and Friends Test button on the home page of this website. 
NEW DOCTORS

A warm welcome to Dr K Sangha (ST2) who has joined the Practice for 6 months with effect from 7.2.2018 and to Dr H P Teh (FY2) who has joined on placement for 4 months with effect from 6.12.2017

WASTED APPOINTMENTS

Patients who repeatedly fail to attend appointments they have made are being sent warning letters. Patients who continue to waste appointments after a warning may be removed from the patient list.

 

TELEPHONE ACCESS

We are continuing with our drive to improve telephone access.  To reduce the demand on the telephone patients can use the "Online" Services detailed on this website.

 

"OUT OF HOURS" 

When the surgery is closed there will be a recorded message giving clear instructions on how to contact the “Out of Hours” Service or, if the surgery is closed for training during normal hours, how to contact a doctor.  For “Out of Hours” Service - Telephone 111

If the Surgery is closed for training -

Telephone 01922 501999


Home Visits

Home visits should only be requested when you are too ill to attend the surgery. Please attend the surgery for a consultation whenever possible. Should a visit be necessary please ring the surgery before 11.30am as this helps the doctors to plan their rounds, only urgent requests should be made after this time

Cancelling your Appointment
If you are unable to attend your appointment at St. Peter's Surgery, please give 24 hours notice by telephone or by using the link at the bottom of this page to cancel your appointment.

 

ONLINE SERVICES

St Peter's Surgery Online Services

NB: When using the online services please read the instructions given on each screen carefully.  Parents / Guardians of children or young people  under the age of 16 can not register "on-line", they need to obtain a username and password from reception. 



Practice Online Services Access - Statement of Provision & Intent  

The practice is committed to taking advantage of new technology and systems where appropriate to:

  • Improve patient services and access to those services
  • Improve both internal and external communications - publicise and promote our online services via this website, waiting room leaflets and posters and the Patient Reference Group
  • Continue the move towards becoming a paperless practice

Currently the practice:

  • Provides a dedicated open access Practice website contains the on-line services portal.
  • Uses the NHS Number as the primary identifier in all NHS clinical correspondence issued by the practice
  • Updates the summary care record
  • Uses the electronic transfer of records facility (known as GP2GP) when available
  • Uses the NHS electronic prescription service

Currently patients are able to:

Basic access - apply online or via reception

  • Book, view, amend, cancel and print appointments online
  • Order, view and print a list of their repeat prescriptions for necessary drugs, medicines or appliances online.
  • View, export or print any summary information from their records relating to current medications (inc. recent past repeat medications), allergies, adverse reactions and immunisations.

Advanced Access - apply via reception

  • View your detailed coded medical record. You will need to apply for advanced access to be able to view online, export or print detailed coded information medical record information - PLEASE ASK AT RECEPTION.

For the Future

  • Access to medical records will be improved and developed

 

Terms & Conditions of Use



 
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