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Noticeboard

We now have a SMS messaging service for patient appointment reminders.  If you wish to receive messages please contact the reception with an up to date mobile number.  alternatively you can download the smart app to your phone Mjog Messenger for health and fitness.  If you wish to opt out then please inform a member of the reception team. 

Please note you will be offered an option as part of the reminder to cancel your appointment by texting back the word Cancel.  This is an automated service so please ensure you type only the word CANCEL for this service to work.

FAMILY & FRIENDS TEST (FFT)

Please tell us what you think of the service you received when visiting the Practice - See the on-line Family and Friends Test button on the home page of this website. 
NEW DOCTORS

A warm welcome to Dr J Obot and Dr I Ching who start at the practice on 1st April 2019.  They are both qualified established GP's and will be joining the partnership team at St Peters. WASTED APPOINTMENTS

Patients who repeatedly fail to attend appointments they have made are being sent warning letters. Patients who continue to waste appointments after a warning may be removed from the patient list.

 

TELEPHONE ACCESS

We are continuing with our drive to improve telephone access.  To reduce the demand on the telephone patients can use the "Online" Services detailed on this website.

 

"OUT OF HOURS" 

When the surgery is closed there will be a recorded message giving clear instructions on how to contact the “Out of Hours” Service or, if the surgery is closed for training during normal hours, how to contact a doctor.  For “Out of Hours” Service - Telephone 111

If the Surgery is closed for training -

Telephone 01922 501999


Home Visits

Home visits should only be requested when you are too ill to attend the surgery. Please attend the surgery for a consultation whenever possible. Should a visit be necessary please ring the surgery before 11.30am as this helps the doctors to plan their rounds, only urgent requests should be made after this time

Cancelling your Appointment
If you are unable to attend your appointment at St. Peter's Surgery, please give 24 hours notice by telephone or by using the link at the bottom of this page to cancel your appointment.

 

ONLINE SERVICES

St Peter's Surgery Online Services

Please note that as a result of Walsall Clinical Commissioning Group (CCG) policy we recently had to change our On-line service provider.  As a result of this we decommissioned our old system in Sept 2018. Our new on-line service is now running successfully,  unfortunately, this change meant that if you wanted to continue to order your repeat prescriptions or book appointments on-line then you need to submit a new application so that you can re-register for on-line services with a new service provider.

It is also a system requirement, that all patients must have a unique e-mail address.  If you currently share an e-mail address with your wife, partner or members of your family only one of you will be able to register for on-line access to your own records.  If you do not have your own e-mail address you will need to create one before you can apply for access to on-line services.  I am afraid there is no exception to this. An e-mail address can only be used for one patient and applications from patients using the same e-mail address will only work for the first person to register with that e-mail.

Please complete a basic access application form as soon as possible, you can download a form from our website or collect a form from reception. Once the application form has been completed, please check your form to ensure that it is clearly readable.  You will need to bring the completed form to reception along with proof of identity.

 You will need to provide two forms of identity;

  •  Birth certificate, driving licence or passport and

  •  A household bill or bank statement showing your current address (this should be dated within the last 3 months).

Basic Access Application Form

Terms & Conditions of Use

Website & On-line Services - Practice Leaflet

Once we have your completed application and verified your identity we will provide you with a letter confirming your contact details, access codes and a guidance sheet explaining how you can re-register for on-line services.

You will be able to submit your application to reception during our normal working hours, we will check your ID at that point and we will aim to provide you with your registration documents via the postal service. Alternatively we will post your details to the address on the application form if you are not able to wait.

PLEASE NOTE: Given the number of patients that we need to move to the new system and due to the restrictions of our new service we will not be accepting applications for children under 16 or proxy access for patients or applications for advanced access until the new year, 1st April 2019  


Once you have your new registration details please follow the link below:For registration guidance please see the following link.

Registration Guidance


On-line Services


Practice Online Services Access - Statement of Provision & Intent  

The practice is committed to taking advantage of new technology and systems where appropriate to:

  • Improve patient services and access to those services
  • Improve both internal and external communications - publicise and promote our online services via this website, waiting room leaflets and posters and the Patient Reference Group
  • Continue the move towards becoming a paperless practice

Currently the practice:

  • Provides a dedicated open access Practice website contains the on-line services portal.
  • Uses the NHS Number as the primary identifier in all NHS clinical correspondence issued by the practice
  • Updates the summary care record
  • Uses the electronic transfer of records facility (known as GP2GP) when available
  • Uses the NHS electronic prescription service

Currently patients are able to:

Basic access - apply at reception (download your application form above)

  • Book, view, amend, cancel and print appointments online
  • Order, view and print a list of their repeat prescriptions for necessary drugs, medicines or appliances online.
  • View, export or print any summary information from their records relating to current medications (inc. recent past repeat medications), allergies, adverse reactions and immunisations.

Advanced Access - apply via reception after 1st April 2019

  • View your detailed coded medical record. You will need to apply for advanced access to be able to view online, export or print detailed coded information medical record information - PLEASE ASK AT RECEPTION.

For the Future

  • Access to medical records will be improved and developed

 



 
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